Clarify once, answered for everyone.

Nobody has to clarify the same question twice. If two documents contradict each other, souveraen.ai asks. Once approved, the answer from your team becomes part of your company knowledge, with name and date.

Free for one user, hosted in Germany

HRQuestion from Jonas Weber

Does my remaining leave expire on 31 March?

The works agreement says 31 March, an email from HR says 30 June. Which rule applies?

Question for HR

Example with fictional content.

Your knowledge grows with every clarification.

A clarification only becomes knowledge once the person responsible for the subject agrees.

Clarifying a delivery periodExample
Clarification as company knowledgeWaiting for approval

From a contradiction to approved knowledge

  1. Asking about a contradiction

    If two documents contradict each other, souveraen.ai asks your team.

  2. The subject owner agrees

    The answer from your team goes to the person responsible for the subject, who must agree.

  3. Valid for everyone

    Once approved, the clarification applies to your whole team, with name and date.

When a settled question stays in one inbox

Today

  • Two contracts give different delivery periods, and each person uses their own.
  • The clarification sits in an email, and the next person asks all over again.
  • A delivery period applied once, but nobody remembers until when.

With souveraen.ai

  • souveraen.ai asks, and your team settles which period applies.
  • Once approved, it joins your company knowledge with name and date.
  • The knowledge graph holds each fact with its source and validity period.

Who feeds clarifications into company knowledge

  • Settle contradicting delivery periods from contracts

    The approved period applies to everyone, so repeat queries on it become rarer.

    Purchasing
  • Find batch numbers in scans and spreadsheets

    Keyword search hits “batch 2024-08” exactly, on scanned pages as well.

    Quality assurance
  • Have contradictions between two instructions settled

    Once approved, the clarification applies on every shift.

    Shift management
  • Store your own test questions with expected sources

    Before every change, the learning report shows how the test questions fare.

    IT

For IT and data protection

Every question passes through five stages until the matching sections are found.

  • Split along the document structure

    Sections end at headings and paragraphs. Tables stay whole, and neighbouring sections overlap.

  • Two searches combined

    Keyword search (BM25) finds “§ 7” or “batch 2024-08” exactly. Semantic search (BGE-M3) also finds paraphrases. A reranker scores the top 40 hits again.

  • Knowledge graph with validity

    Facts such as a delivery deadline are stored there with their source and validity period. Contradictions are decided by the person responsible for the subject.

  • Measurable quality

    Using your own test questions and expected sources. The result appears in the learning report before a change goes live.

9,522sections in the Purchasing workspace
6,140with access rights and in the valid version
50 + 50from keyword search and semantic search
40merged by rank
8after reranking, used in the answer

Example with the default search settings.

Frequently asked questions

Question not listed? Call us: +49 3744 365 2202

Does souveraen.ai train a model on our data?

No. Learning happens in the index, knowledge graph and glossary. A custom adapter is off by default and needs a separate approval.

What does the knowledge graph do that search does not?

Search finds passages of text. The graph records individual facts, each with its source and validity.

How quickly do changes show up in answers?

With the next sync of the source. If only permissions change, nothing is recalculated.

Which files can souveraen.ai read?

PDF, Word, Excel, PowerPoint, emails, HTML, text and images such as PNG, JPG or TIFF.

Ask your own documents.

Free for one user, no credit card and no expiry date.

Free for one user, no credit card.No credit card
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